阿里巴巴國際站運營經(jīng)理
崗位職責(zé):
一、崗位職責(zé)
(一)平臺運營策略
1. 全面負責(zé)阿里巴巴國際站賬號的運營管理,制定并執(zhí)行年度運營計劃,,確保平臺的流量增長,、詢盤量提升和訂單轉(zhuǎn)化率提高,。
2. 深入分析平臺數(shù)據(jù),,包括但不限于流量來源,、關(guān)鍵詞排名,、訪客行為等,,根據(jù)數(shù)據(jù)洞察制定精準的優(yōu)化策略。
(二)產(chǎn)品與市場
1. 主導(dǎo)產(chǎn)品在國際站的發(fā)布,、優(yōu)化與推廣,,確保產(chǎn)品展示符合國際市場需求和平臺規(guī)則,提高產(chǎn)品搜索可見性,。
2. 研究國際市場動態(tài),、行業(yè)趨勢和競爭對手情況,為公司產(chǎn)品研發(fā),、定價和市場推廣提供有價值的建議,。
(三)營銷推廣
1. 熟練運用阿里巴巴國際站的各種營銷工具(如P4P、頂級展位等),,策劃并執(zhí)行有效的營銷活動,,在預(yù)算范圍內(nèi)實現(xiàn)營銷效果最大化。
2. 制定內(nèi)容營銷策略,,包括產(chǎn)品詳情頁文案撰寫,、公司新聞發(fā)布、視頻制作等,,以吸引目標客戶群體,。
(四)團隊與協(xié)作
1. 管理和指導(dǎo)阿里巴巴國際站運營團隊,組織內(nèi)部培訓(xùn)和知識分享,,提升團隊整體運營水平,。
2. 與銷售、客服,、供應(yīng)鏈等部門緊密協(xié)作,,確保國際站業(yè)務(wù)的順利開展,及時解決客戶問題并優(yōu)化業(yè)務(wù)流程,。
二,、任職要求
(一)專業(yè)能力 1. 本科及以上學(xué)歷,,國際貿(mào)易、電子商務(wù)等相關(guān)專業(yè)優(yōu)先,。 2. 至少3年以上阿里巴巴國際站運營管理經(jīng)驗,,有成功提升店鋪業(yè)績的案例。 3. 精通阿里巴巴國際站的平臺規(guī)則,、算法機制和各種操作技巧,。 4. 具備扎實的數(shù)據(jù)分析能力,能夠熟練運用Excel,、數(shù)據(jù)參謀等工具進行數(shù)據(jù)挖掘和分析,。
(二)語言與溝通
1. 英語四級及以上水平,具備當下最流行的AI工具的使用能力,。
2. 優(yōu)秀的跨部門溝通和協(xié)調(diào)能力,,能夠與不同層級的人員進行有效的溝通。
(三)綜合素質(zhì)
1. 具備創(chuàng)新思維和敏銳的市場洞察力,,能夠快速適應(yīng)市場變化并制定相應(yīng)策略,。
2. 較強的領(lǐng)導(dǎo)力和團隊管理能力,能夠激勵團隊成員達成目標,。
3. 具有高度的責(zé)任心和抗壓能力,,能夠在多任務(wù)環(huán)境下高效工作。
應(yīng)聘方式 請將簡歷發(fā)送至[[email protected]],,郵件主題注明“應(yīng)聘阿里巴巴國際站運營經(jīng)理 - [您的姓名]”,。我們期待您的加入!
電商客服
崗位職責(zé):
一,、崗位職責(zé)
(一)售前咨詢 1. 及時回復(fù)客戶的在線咨詢,,包括但不限于產(chǎn)品信息、訂單狀態(tài),、物流查詢等方面的問題,,確保回復(fù)的準確性和及時性(平均回復(fù)時間需控制在[X]分鐘內(nèi)),。 2. 主動了解客戶需求,,根據(jù)客戶提供的信息推薦合適的產(chǎn)品,為客戶提供個性化的購物建議,,積極促成訂單成交,。
(二)售中跟進
1. 處理訂單相關(guān)事務(wù),如訂單確認,、修改訂單信息,、處理支付問題等,,確保訂單順利進行,。
2. 與倉庫,、物流部門保持緊密溝通,及時跟進訂單的發(fā)貨情況,,并將相關(guān)信息準確反饋給客戶,。
(三)售后處理 1. 處理客戶的退換貨請求,按照公司的售后政策進行審核和處理,,確??蛻舻膯栴}得到妥善解決,提高客戶滿意度,。 2. 對客戶的投訴和不滿進行積極應(yīng)對,,耐心傾聽客戶的訴求,協(xié)調(diào)相關(guān)部門解決問題,,并及時向客戶反饋處理結(jié)果,。
(四)客戶關(guān)系維護 1. 收集和整理客戶反饋,包括對產(chǎn)品,、服務(wù),、物流等方面的意見和建議,定期向上級匯報,,為公司的業(yè)務(wù)改進提供參考依據(jù),。 2. 通過優(yōu)質(zhì)的服務(wù),建立和維護良好的客戶關(guān)系,,提高客戶的忠誠度,,促進客戶的二次購買和長期合作。
(五)數(shù)據(jù)記錄與分析
1. 準確記錄與客服工作相關(guān)的數(shù)據(jù),,如咨詢量,、訂單量、轉(zhuǎn)化率,、客戶滿意度等,,定期進行數(shù)據(jù)統(tǒng)計和分析。
2. 根據(jù)數(shù)據(jù)分析結(jié)果,,總結(jié)客服工作中的問題和經(jīng)驗,,提出改進措施和優(yōu)化建議,不斷提高客服工作的效率和質(zhì)量,。
三,、任職要求
(一)知識與技能
1. 大專及以上學(xué)歷,電子商務(wù),、市場營銷等相關(guān)專業(yè)優(yōu)先,。
2. 具備熟練的計算機操作能力,能夠熟練使用辦公軟件和電商平臺的客服工具,。
3. 打字速度快,,每分鐘不低于[X]字,,確保能夠快速響應(yīng)客戶咨詢。
(二)語言能力
1. 具備良好的語言表達能力和溝通技巧,,能夠清晰,、準確地與客戶進行溝通,普通話標準流利,。
2. 具備一定的英語讀寫能力(如有跨境電商業(yè)務(wù)需求),,能夠處理簡單的英文咨詢。
(三)能力與素質(zhì)
1. 具有較強的服務(wù)意識和團隊合作精神,,能夠耐心,、熱情地為客戶提供服務(wù),積極配合團隊成員完成工作任務(wù),。
2. 具備良好的應(yīng)變能力和問題解決能力,,能夠在面對復(fù)雜的客戶問題時,迅速做出判斷并提出解決方案,。
3. 有較強的抗壓能力,,能夠適應(yīng)電商業(yè)務(wù)的快節(jié)奏和高強度工作環(huán)境。
4. 有電商客服工作經(jīng)驗者優(yōu)先考慮,,但我們也歡迎應(yīng)屆畢業(yè)生投遞簡歷,。
四、工作地點與工作時間
1.工作地點:[河北保定]
2. 工作時間:[排班制度,,輪班制]
如果您認為自己具備上述條件,,并且對電商客服工作充滿熱情,歡迎踴躍應(yīng)聘,,我們期待您的加入,!
項目經(jīng)理
崗位職責(zé):
一、崗位職責(zé)
(一)項目規(guī)劃與管理
1. 負責(zé)從項目啟動到竣工驗收的全過程管理,,制定詳細的項目計劃,,包括項目進度計劃、質(zhì)量計劃,、成本計劃等,,確保項目目標的明確性和可操作性。
2. 根據(jù)項目需求,,組建高效的項目團隊,,明確各成員的職責(zé)與分工,合理分配資源,,確保項目順利進行,。
(二)進度控制
1. 嚴格按照項目進度計劃進行項目推進,定期對項目進度進行監(jiān)控和評估,及時發(fā)現(xiàn)并解決影響項目進度的問題,,確保項目按時交付,。
2. 協(xié)調(diào)項目各參與方(如業(yè)主、設(shè)計單位,、施工單位、監(jiān)理單位等)之間的關(guān)系,,組織有效的溝通與協(xié)作,,避免因溝通不暢導(dǎo)致的進度延誤。
(三)質(zhì)量與安全管理
1. 建立和完善項目質(zhì)量管理體系,,確保項目施工符合相關(guān)的國家和行業(yè)標準以及合同要求,,對項目質(zhì)量進行全程監(jiān)控,及時糾正質(zhì)量問題,,保證項目質(zhì)量達到預(yù)期目標,。
2. 負責(zé)項目的安全管理工作,制定并執(zhí)行安全管理制度,,組織安全培訓(xùn)和檢查,,消除安全隱患,確保項目施工安全無事故,。
( 四)成本控制
1. 負責(zé)項目成本的預(yù)算編制,、成本監(jiān)控和成本分析工作,嚴格控制項目成本在預(yù)算范圍內(nèi),,避免不必要的成本支出,,確保項目的經(jīng)濟效益。
2. 對項目變更進行嚴格管理,,評估變更對項目成本,、進度和質(zhì)量的影響,按照規(guī)定的流程進行變更審批和實施,。
(五)文檔與風(fēng)險管理
1. 負責(zé)項目文檔的管理工作,,包括項目合同、設(shè)計文件,、施工圖紙,、工程報告等各類文件的收集、整理,、歸檔和保管,,確保項目文檔的完整性和規(guī)范性。
2. 對項目風(fēng)險進行識別,、評估和應(yīng)對,,制定有效的風(fēng)險應(yīng)對措施,降低項目風(fēng)險對項目目標的影響,確保項目順利推進,。
(六)客戶關(guān)系維護
1. 作為項目的主要負責(zé)人,,與客戶保持密切的溝通與聯(lián)系,及時了解客戶需求和期望,,解決客戶提出的問題,,確保客戶滿意度達到公司要求,。
2. 在項目結(jié)束后,,對項目進行總結(jié)和評估,收集客戶反饋,,為公司后續(xù)項目提供經(jīng)驗和改進建議,。
二、任職要求
(一)教育背景與經(jīng)驗
1. 本科及以上學(xué)歷,,工程管理,、鋼結(jié)構(gòu)工程、機電工程等相關(guān)專業(yè),。
2. 具有[X]年以上工程領(lǐng)域項目管理經(jīng)驗,,有[具體工程類型]項目管理經(jīng)驗者優(yōu)先。
(二)專業(yè)技能
1. 精通項目管理知識體系(如PMBOK),,熟練掌握項目管理工具(如Project,、P6等),能夠運用相關(guān)知識和工具進行項目的計劃,、組織,、協(xié)調(diào)和控制。
2. 熟悉工程建設(shè)相關(guān)的法律法規(guī),、規(guī)范標準和工藝流程,,具有豐富的工程技術(shù)知識。
(三)能力素質(zhì)
1. 具備優(yōu)秀的領(lǐng)導(dǎo)能力,、組織協(xié)調(diào)能力和團隊管理能力,,能夠有效地激勵和引導(dǎo)團隊成員,共同達成項目目標,。
2. 具有出色的溝通能力和人際交往能力,,能夠與不同層級的人員進行有效的溝通與協(xié)作,處理好項目各參與方之間的關(guān)系,。
3. 具備較強的問題解決能力和決策能力,,能夠在復(fù)雜的情況下迅速做出正確的判斷和決策,解決項目中的各種問題,。
4. 具備良好的風(fēng)險管理意識和成本控制意識,,能夠有效地識別、評估和應(yīng)對項目風(fēng)險,嚴格控制項目成本,。
5. 具有高度的責(zé)任心和敬業(yè)精神,,能夠承受較大的工作壓力,確保項目的順利進行,。
(四)其他要求
1. 具備一級建造師([專業(yè)類別])執(zhí)業(yè)資格證書者優(yōu)先考慮,。
2. 有良好的英語讀寫能力者優(yōu)先(如涉及國際項目合作)。
三,、工作地點與工作模式
1. 工作地點:[自由工作地點,,根據(jù)項目地址而定],可能需要根據(jù)項目需求出差到其他地區(qū),。
2. 工作模式:[不定時工作制]
四,、應(yīng)聘方式 1. 請將個人簡歷發(fā)送至[[email protected]],,郵件主題請注明“應(yīng)聘工程公司項目經(jīng)理 - [您的姓名]”,。 2. 簡歷應(yīng)包含個人基本信息、教育背景,、工作經(jīng)歷,、項目經(jīng)驗、相關(guān)證書,、聯(lián)系方式等內(nèi)容,。 3. 我們將在收到簡歷后的[X]個工作日內(nèi)與符合條件的應(yīng)聘者聯(lián)系,請保持手機暢通,。 我們期待您的加入,!
Interior Decoration Engineering Designer
崗位職責(zé):
1、 Job Responsibilities
(1) Soft decoration design planning
1. Based on the positioning of the hotel tent project, the target customer group, and the surrounding natural environment, develop an overall soft decoration design plan, including style positioning, color matching, material selection, etc., to ensure that the design plan meets the unique needs of the project and reflects high-end quality.
2. Participate in the preliminary planning of the hotel tent project, provide constructive suggestions from the perspective of soft decoration design, collaborate with professionals in architecture, structure, and other related fields to ensure that the soft decoration design is coordinated with the overall project planning.
(2) Space layout and functional optimization
1. Responsible for the layout design of the interior space of the hotel tent, reasonably planning functional areas such as rest areas, leisure areas, and storage areas, improving space utilization while creating a comfortable and convenient living experience.
2. According to the operational needs of the hotel, optimize the soft decoration layout to meet different usage scenarios, such as guest rooms, restaurants, conference rooms, etc., ensuring that the soft decoration design can meet both aesthetic requirements and practicality and functionality.
(3) Design and Selection of Soft Decoration Elements
1. Independently design or select soft decoration elements suitable for hotel tent projects, including furniture, curtains, carpets, bedding, decorations, etc., pay attention to detail processing, ensure that each element can blend with the overall design style, and showcase unique design taste.
2. Conduct in-depth research and screening of soft decoration materials, considering factors such as texture, durability, comfort, and environmental friendliness, to ensure the sustainable development of the project while meeting design requirements.
(4) Project follow-up and coordination
1. During the project implementation process, maintain close communication with suppliers and construction teams to ensure the accurate implementation of the soft decoration design scheme, timely solve soft decoration related problems that arise on site, and ensure that the project schedule is not affected.
2. Participate in the quality supervision of the software installation process, inspect and adjust the installation effect of the software, and ensure that the final presentation meets the design expectations.
(5) Creativity and Trend Research
1. Pay attention to the latest trends, new materials, and new technologies in the soft decoration design industry, regularly collect and organize relevant information, integrate innovative elements into the soft decoration design of hotel tent projects, and maintain the competitiveness of the company's projects in the market.
2. Based on different regional and cultural characteristics, explore unique design inspirations, give personalized design connotations to each hotel tent project, and enhance the cultural heritage and attractiveness of the project.
2,、 Job requirements
(1) Educational background and experience
1. Bachelor's degree or above, majoring in interior design, soft decoration design, environmental art design, or related fields.
2. With over X years of experience in soft decoration design, those with experience in soft decoration design for hotels, vacation homes, or outdoor accommodation projects are preferred.
(2) Professional skills
1. Proficient in software related to soft decoration design, such as Photoshop, SketchUp, 3DMAX, etc., able to independently complete high-quality soft decoration design renderings and construction drawing production.
2. Have a solid foundation in color theory, spatial planning ability, and material matching ability, and be proficient in using various soft decoration elements for creative design.
(3) Ability and Quality
1. Possess strong innovation and artistic aesthetic abilities, able to provide unique and creative soft decoration design solutions, and have a deep understanding and grasp of different styles of soft decoration design.
2. Possess good communication and coordination skills as well as teamwork spirit, able to effectively collaborate with personnel from different departments to jointly promote project progress.
3. Possess strong sense of responsibility and professionalism, pay attention to details, have high requirements for work quality, can withstand certain work pressure, and ensure timely and high-quality completion of projects.
4. Possess good learning ability, able to quickly grasp new knowledge and technologies, and continuously improve one's design level.
(4) Other requirements
1. A personal portfolio should be provided to showcase past soft decoration design works, reflecting personal design style and ability level.
3,、 Welfare benefits
1. Competitive salary package: The salary level is determined based on personal experience, abilities, and project scale, including basic salary, performance-based salary, etc.
2. A comprehensive welfare system:
-Five insurances and one fund provide basic protection for your career development and life.
-Paid annual leave and sick leave provide you with time to rest and recuperate outside of work.
-Holiday and birthday benefits allow you to feel the care and warmth of the company.
3. Rich project resources:
-Participated in the design work of multiple hotel tent projects, accumulated rich project experience, and broadened design perspectives.
-Opportunities to collaborate with excellent design teams and suppliers both domestically and internationally to enhance one's professional competence.
4、 Workplace and working mode
1. Work location: Beijing
2. Work mode: [full-time or part-time]
Application Method
1. Please send your resume along with your portfolio to[ [email protected] ]Please indicate 'Application for Soft Decoration Design of Hotel Tent Project - [Your Name]' in the email subject.
2. The resume should include personal basic information, educational background, work experience, project experience, relevant certificates, contact information, and other relevant details.
3. We will contact eligible applicants within [X] working days after receiving their resumes. Please keep your phone open.
If you believe that you meet the above requirements and are passionate about the soft decoration design of hotel tent projects, we welcome you to apply actively. We look forward to your joining!